Jill Castilla with Steven Ramirez: it’s about being authentically invested in your customers

Jill Castilla is President, CEO and Vice Chairman at Citizens Bank of Edmond in Oklahoma. Steven Ramirez is CEO of Beyond the Arc, an agency that helps banks and credit unions deepen customer engagement. Jill and Steven met at Finovate…

Jill Castilla with Steven Ramirez: it's about being authentically invested in your customers

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Jill Castilla is President, CEO and Vice Chairman at Citizens Bank of Edmond in Oklahoma.

Steven Ramirez is CEO of Beyond the Arc, an agency that helps banks and credit unions deepen customer engagement.

Jill and Steven met at Finovate Spring in San Francisco to discuss fintech, customer experience, and innovation in community banks.

https://twitter.com/JillCastilla
https://twitter.com/beyondthearc

More about Beyond the Arc:
https://beyondthearc.com/

More about Finovate:
https://finovate.com/

#fintech #customerexperience

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