COVID-19 is proving to be a catalyst for rapid change in banking. We’re seeing financial institutions shifting towards lean business models and moving customer interaction onto digital channels. Reducing cost and maximizing impact will be key to navigating the imminent economic downturn. Flybits is working with banks and credit unions to transform their digital channels and provide scalable, personalized experiences to customers, driving customer confidence and engagement in a time of uncertainty.
• How safety measures and market conditions have changed customer needs and behavior
• How banks are responding through business continuity and risk mitigation
• How Flybits is working with banks to transform their digital channels to provide meaningful customer